Refund policy
All returns, exchanges, or refund requests must first be authorized by contacting our Customer Service Department.Β Β
To be eligible for a return/exchange, your item(s) must be new, unused, and contain original packaging accessories.Β Β
- All Paddles must still have the seal over the grip handle.Β Β
- Apparel must still have its original tags attached.Β Β
- Apparel cannot be returned if worn or washed.Β Β
- Table Tennis Rubber(s), nets, and balls cannot be returned if opened, unless the item is defective.Β Β
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You have 30 calendar days to return/exchange an item from the date of purchase
Refunds
- Refunds can only be initiated by theΒ original purchaserΒ and will be issued to the original method of payment.Β
- Upon receipt and inspection of your returned items, you will be notified regarding your refund.Β
- If approved, a refund will be processed within 7-10 business days.Β