Refund policy

All returns, exchanges, or refund requests must first be authorized by contacting our Customer Service Department.Β Β 

To be eligible for a return/exchange, your item(s) must be new, unused, and contain original packaging accessories.Β Β 

  • All Paddles must still have the seal over the grip handle.Β Β 
  • Apparel must still have its original tags attached.Β Β 
  • Apparel cannot be returned if worn or washed.Β Β 
  • Table Tennis Rubber(s), nets, and balls cannot be returned if opened, unless the item is defective.Β Β 

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You have 30 calendar days to return/exchange an item from the date of purchase

Refunds

  • Refunds can only be initiated by theΒ original purchaserΒ and will be issued to the original method of payment.Β 
  • Upon receipt and inspection of your returned items, you will be notified regarding your refund.Β 
  • If approved, a refund will be processed within 7-10 business days.Β